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Customers as partners : by Bell, Chip R. Publication: San Francisco, CA. : Berrett-Koehler, 1994 . xv, 235 p. 24 cm Date: 1994 Availability: Items available: Biblioteca Central [658.89, B4331] (1),

Keeping customers for life / by Cannie, Joan Koob Publication: New York : Amacom, 1991 . vi, 259 p. : , Contiene indice alfabético 23 cm. Date: 1991 Availability: Items available: Biblioteca Central [005.346, C225] (1),

Tiempo real : by McKenna, Regis Publication: Buenos Aires : Temas, 1998 . 262 p. ; , Contiene índice temático 23 cm. Date: 1998 Availability: Items available: Biblioteca Central [005.346, M1552] (1),

Building a chain of customers : by Schonberger, Richard J. Publication: New York : The Free Press, 1990 . ix, 349 p. : , Contiene índice alfabético 23 cm. Date: 1990 Availability: Items available: Biblioteca Central [005.44, S3712] (1),

¡Primero estoy yo! / by Silverman Goldzimer, Linda Publication: Buenos Aires : Norma, 1992 . 253 p. ; , El ejemplar esta dedicado y autografiado por la autora | Contiene índice alfabético 21 cm. Date: 1992 Availability: Items available: Biblioteca Central [005.546, S5875] (1),

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Gestión y mantenimiento Lic. Marcos Benincasa