Total quality management : text, cases and readings
By: Ross, Joel E
.
Contributor(s): Perry, Susan [colab.].
Material type: 
BookPublisher: Boca Ratón, FL. : St. Lucie Press, c1999Edition: 3rd. ed.Description: xv, 550 p. : gráfs., tablas ; 23 cm.ISBN: 157444266X.Subject(s): MARKETING | SISTEMAS DE CERTIFICACION | SATISFACCION DEL USUARIO | COSTOS | ANALISIS DE LA INFORMACION | BENCHMARKING | PLANIFICACION ESTRATEGICA | RECURSOS HUMANOS | LIDERAZGO | TEORIA DE LAS CONSTRICCIONES | GESTION DE CALIDAD TOTALOther classification: R8231
| Item type | Current location | Home library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Libros de Estante de Entrada
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Biblioteca Central | Biblioteca Central | 658.562, R8231 (Browse shelf) | Available | 33426 |
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